FAQ

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1. What are the costs if you don’t take my insurance?

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Payment is required up front. Here are the costs by service:

• New home visits: *$350 Twins: *$400

• Home Visit Follow-up: *$300 Twins: *$325

• Telehealth: New Patient $275, Follow-Up: $200

• Mini consults/Flange fitting: $75

* Plus $75 travel fee

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We will provide you with a superbill with code S9443 under the lactating parent that includes the insurance information you provide to us. We cannot guarantee that your insurance will reimburse you under the Affordable Care Act.

What is the home visit convenience fee?

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2. Can you guarantee my covered services will have no cost-sharing?

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We cannot guarantee that your covered services will not have cost-sharing applied by your insurance. Even if your insurance told you that you have full coverage for lactation care, there will likely be limitations and restrictions on care that may differ from plan to plan. We cannot legally or contractually waive the cost-sharing under any circumstance. We are required by law to invoice you.

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3. How are claims submitted?

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We submit a claim for you and for your baby (when present). That is two separate claims for two separate people. You and your baby do NOT need to be on the same insurance for services to be rendered.

What if one of us is out-of-network?

 

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